BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//PYVOBJECT//NONSGML Version 1//EN
BEGIN:VTIMEZONE
TZID:Europe/London
BEGIN:STANDARD
DTSTART:20001029T020000
RRULE:FREQ=YEARLY;BYDAY=-1SU;BYMONTH=10
TZNAME:GMT
TZOFFSETFROM:+0100
TZOFFSETTO:+0000
END:STANDARD
BEGIN:DAYLIGHT
DTSTART:20000326T010000
RRULE:FREQ=YEARLY;BYDAY=-1SU;BYMONTH=3
TZNAME:BST
TZOFFSETFROM:+0000
TZOFFSETTO:+0100
END:DAYLIGHT
END:VTIMEZONE
BEGIN:VEVENT
UID:20260717T054046Z - 59643@ea26ef6c5ad7
DTSTART;TZID=Europe/London:20251023T100000
DTEND;TZID=Europe/London:20251023T120000
CREATED:20260717T054046Z
DESCRIPTION:<a href="https://lalc.jams19.junari.com/event/handling-difficul
 t-situations-291">Handling difficult situations</a>\nThis session provides
  invaluable guidance to help resolve and deal effectively with the day to 
 day challenges facing local councils\; for both officers and councillors. 
 The training presents practical advice and offers guidance to help create 
 positive outcomes. This includes examples of how to deal with poor behavio
 ur and foster greater civility and respect (both within your council and e
 xternally). Participants will be taken through\; - Guiding principles of c
 onduct and support available Adopting and implementing good policies Confl
 ict resolution and dealing with difficult issues Dealing with challenging 
 people Addressing internal conflicts\, bullying and wellbeing Managing adv
 erse publicity and misinformation Organised by colleagues from Cambridgesh
 ire & Peterborough Association of Local Councils Ltd (CAPALC)\, this sessi
 on will be delivered by Mike Deegan Consulting. Mike Deegan has over 20 ye
 ars experience working with a charity and a decade as a councillor with hi
 s local parish council. His experience means he knows how to address relev
 ant difficult situations to help find solutions and positive outcomes.
DTSTAMP:20260717T054046Z
LOCATION:Zoom link TBC
SUMMARY:Handling difficult situations
END:VEVENT
END:VCALENDAR